Last Updated: January 1, 2024
Jhapa Technical Pvt. Ltd. ("us", "we", "our") operates the website and provides hosting services. This page informs you of our policies regarding the collection, use, and disclosure of personal data.
01
Introduction & Commitment
At Jhapa Technical Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, hosting services, domain registration, and other IT solutions.
We operate in compliance with:
GDPR (EU)Data Protection Act (UK)Electronic Transactions Act (Nepal)UAE Data Protection Law
02
Information We Collect
We collect several types of information to provide and improve our services:
Personal Information
Name and contact details
Email address and phone number
Billing address and payment information
Government ID (for .np domain registration)
Usage Data
IP address and browser type
Pages visited and time spent
Device information
Server logs and access times
Cookies & Tracking
Session cookies for login
Preference cookies for settings
Analytics cookies for performance
Hosting Data
Website files and databases
Email content and logs
Backup data (retained 30 days)
DNS records and configurations
03
How We Use Your Information
We use the collected data for various purposes:
Provide and maintain services
Process payments and billing
Domain registration (legal requirement)
Technical support and troubleshooting
Security and fraud prevention
Service improvement and analytics
04
Cookies Policy
We use cookies and similar tracking technologies to track activity on our service and hold certain information.
Cookie Type
Purpose
Duration
Essential
Authentication, security, cart
Session
Preferences
Language, theme, settings
1 year
Analytics
Performance tracking, improvements
2 years
You can control cookies through your browser settings. Disabling cookies may affect service functionality.
05
Your Data Protection Rights (GDPR)
Under GDPR, you have the following rights:
The Right to Access
Request copies of your personal data
The Right to Rectification
Correct inaccurate or incomplete data
The Right to Erasure
Request deletion of your data
The Right to Restrict Processing
Limit how we use your data
The Right to Data Portability
Transfer your data to another service
The Right to Object
Object to certain processing activities
To exercise these rights, contact us at privacy@jhapatechnical.network. We will respond within 30 days.
06
Data Security
We implement appropriate security measures to protect your data:
256-bit SSL Encryption
DDoS Protection
Daily Backups (30-day retention)
Two-Factor Authentication
Firewall Protection
Regular Security Audits
07
Third-Party Services
We may share your data with trusted third parties for specific purposes:
Payment Processors (Esewa, Khalti, ConnectIPS)
Domain Registrars (for domain registration)
Cloud Infrastructure Providers (AWS, Google Cloud)
Support & Analytics Tools
These third parties have their own privacy policies and are contractually obligated to protect your data.
08
Children's Privacy
Our services are not intended for persons under 18 years of age. We do not knowingly collect personal information from children. If you are a parent/guardian and believe your child has provided us with personal information, please contact us.
09
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
🇳🇵
Nepal (Headquarters)
Bhadrapur Road, Birtamode Jhapa - 57204
🇦🇪
UAE Office
Dubai, United Arab Emirates
🇬🇧
UK Office
London, United Kingdom
Data Protection Officer (DPO)
For GDPR-related inquiries, contact our DPO at dpo@jhapatechnical.network
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
